Privacy Policy

At The Car Sales Company Bury Ltd we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

1. Who We Are

The Car Sales Company Bury Ltd T/A The Car Co ("we", "us", "our") is a used-car dealership based in the United Kingdom. We provide vehicle sales, warranties, service plans, and related automotive products and services.

Our contact details are:
Address: The Car Co, Blackford Bridge, Manchester Road, Bury, BL99ST
Email: [email protected]
Telephone: 0161 761 4171

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. Personal Data We Collect

We may collect and process the following types of personal information:

  • Name, address, email address, and phone number
  • Vehicle information (registration, make, model, mileage)
  • Payment and billing details (processed securely via approved third parties)
  • Proof of identification or address (when required by law or finance providers)
  • Service history, warranty, and plan details
  • Marketing preferences and communication history
  • Website usage information (such as cookies and analytics data)

3. How We Collect Your Data

We collect data when you:

  • Purchase a vehicle, warranty, or service plan from us
  • Enquire via our website, phone, or email
  • Book a service or request a quote
  • Subscribe to receive marketing communications
  • Visit our website (through cookies and analytics tools)

We may also receive information from third parties such as finance companies, warranty administrators, or partner dealerships when relevant to your transaction.

4. How We Use Your Personal Data

We use your information to:

  • Provide and manage our products and services
  • Process your vehicle or product purchase
  • Manage warranty, service plan, or aftersales support
  • Communicate with you regarding your enquiry or purchase
  • Maintain accurate customer records and improve our services
  • Send relevant marketing updates (only where you have consented)
  • Comply with legal and regulatory requirements

5. Lawful Basis for Processing Personal Data

In accordance with the UK GDPR, we process personal data under the following lawful bases:

  • Consent - when you have given us permission to process your personal data for specific purposes, such as receiving marketing communications.
  • Contract - when processing your data is necessary for the performance of a contract or to take steps prior to entering into a contract (for example, when you purchase a vehicle, warranty, or service plan).
  • Legal Obligation - when processing your data is necessary for us to comply with a legal requirement (such as HMRC reporting or regulatory compliance).
  • Legitimate Interests - when processing your data is necessary for our legitimate business interests, such as improving our services, maintaining records, and preventing fraud, provided that these interests are not overridden by your rights and freedoms.

6. How We Share Your Data

We may share personal data with:

  • Warranty, service plan, or automotive product providers
  • Finance or insurance partners (if applicable)
  • Vehicle history and registration service providers
  • Regulatory bodies or law enforcement (where legally required)
  • Professional service providers such as IT, website, and marketing partners

We ensure that all third parties respect your privacy and handle your data securely and in accordance with the law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying legal, accounting, or reporting requirements.

For example:

  • Customer and sales records: up to 7 years (for HMRC and warranty purposes)
  • Marketing records: until you withdraw consent

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • The right to access a copy of your personal data
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your data ("the right to be forgotten")
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and analyse website usage. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

10. Data Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. These include encryption, secure servers, and access controls.

11. Transfers Outside the UK

We do not routinely transfer personal data outside the UK. If data must be transferred, it will be done in compliance with UK data protection laws and adequate safeguards.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

13. How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us at:

The Car Co
Email: [email protected]
Address: The Car Co, Blackford Bridge, Manchester Road, Bury, BL99ST
Telephone: 0161 761 4171